Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YVASHOME (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yvashome.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you, I am satisfied, and I liked it. The quality is good. I recommend this store.
Fast shipping, completely satisfied with the product. Advice to everybody!
My order was very well packed. It looks very nice.
nice Women’s Polo Style Knitted Sweater, matches the description, thnx
For Women’s Polo Style Knitted Sweater, discount isnt't even necessary. The price is already more than fair for the quality provided
wonderful product and customer service. thanks for this
bought this low priced Women’s Polo Style Knitted Sweater 2 weeks ago. the order is already here, huge thanks to the seller!
is really good! very fast delivery! I really like it!
The store is just the best. thanks for
I really like this . very beautiful. Thnx!!
I had no idea where can I buy Women’s Polo Style Knitted Sweater until I stumbled upon this store. Great job!
I am really thankful to the store for setting such a good price for
top . superior quality and service!
Product exactly as described! Thank you very much!
Very cool product. 10 out 10!!
Great product and price
Fast shipping, decent quality
Everything came quickly, thank you, I am really happy.
Good quality! Looks exactly as on pictures!
Great quality!!!
Can surely say this store offers the cheapest price for Women’s Polo Style Knitted Sweater
it's most likely the cheapest in an online store. happy with the order!
Though I've just had this item for a day or two three weeks I'm quite contented with it. This a lucrative bargain. I ordered it for my buddy. We were both affected with the quality of theWomen’s Polo Style Knitted Sweater. The shipment actually came rapidly and I was quite contented. Women’s Polo Style Knitted Sweater way surmounted my expectations. I would highly recommend this Women’s Polo Style Knitted Sweater. Love it so much I am already planning to purchase more.
Good quality! Looks exactly as on pictures!
Got it in my mail this couple of hours ago. Super excited about giving it a try!